COVID-19 Announcement

COVID-19 Announcement

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By Ben Costello, March 2020

At Mountain Whitewater, our employee and guest health and safety are a top priority. We are currently closely monitoring the changing situation in our State and Country concerning the COVID-19 virus outbreak. We will continue to monitor information released from the Centers for Disease Control and Prevention (CDC) and will follow recommended practices for a clean and healthy environment.

Mountain Whitewater prides itself on maintaining high quality, clean equipment and facilities and will continue to clean and disinfect all rafting equipment daily. Our everyday equipment cleaning process involves first soaking all equipment in a disinfectant solution followed by a soak in a deodorizing solution. The process makes sure we have clean equipment that does not stink. In addition to our normal, everyday process, we will take some additional steps as well.

  • Increase the frequency of cleaning and disinfecting our busses.
  • Increase the frequency of cleaning and disinfecting of office and pub facilities.
  • Post additional signage to encourage effective hand washing and hand sanitizer use to stop the spread of germs and viruses.
  • Communitcate to our employees and guests the CDC guidelines for reducing the spread of germs and viruses.

Mountain Whitewater and Paddler’s Pub are staying positive and planning on having a fantastic summer season in 2020. We are now taking reservations and plan to open normally on May 15. Please stay tuned for more announcements and thanks for the continued support. We hope for wellness for families and communities and know that the river will be there to heal our souls when this ordeal is over. See you on the river this summer!

Cancelation Policy: A full refund will be issued, less 10% reservation fee (6% goes to credit card fees, 4% helps pay our staff a living wage), if canceled with office staff two weeks or more before your trip. Any cancellation within two weeks of the trip date are non-refundable. Trip cancelation insurance is available but must be purchased at the time of booking for the entire group. Please ask our office staff if interested.